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Meliar Design and CAD Effects are proud of our Support
Team. With support personnel in the UK, the US and
Australia, we
strive to answer your questions quickly, wherever you
are in the world.
As a first
option try using our
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Design Checklist,
which will help you troubleshoot your drawings. We have
listed the most common problems encountered by designers
using MPanel.
Our training
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Videos
will take you through a step by step animation of how to
do some basic MPanel functions.
Our tutorial
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Drawings
are in either zip or htm form. The htm will open
directly in your browser. The zip files can be
downloaded to your computer and the drawings extracted
from them. The drawings will open in AutoCAD R14 and
later and are ordinary, working AutoCAD drawings which
you can manipulate as you learn.
If you need to contact us for Technical Support, we
suggest that you send us your AutoCAD drawing by email
to support@mpanel.com. We can look at your drawings and
help you use MPanel to your best advantage, using our
interactive web conferencing, email, or phone.
Our US distributor, Timothy Akes, is the head of our
Support Team in North and South America. You can contact
Tim at 314-631-6300.
Andrew Askwith is head of our Support Team in the UK,
Europe, and Australasia. You can contact Andrew at +44
(0) 1597-860291.
Our distributor for Australia, Alan Stewart, heads up
our Support Team in Australia. You can contact Alan at +61 (0)
39581-6100. |
